James Hughes
Professional Summary
Efficient and dedicated professional with 18.5+ years of experience in customer service, security, and service delivery. Proven ability to stay calm and act decisively in emergency situations, having heroically rescued a resident from a burning building, and provided immediate first aid during a severe medical emergency. Strong leadership skills and a commitment to maintaining a safe and secure environment for all.
Authorized to work in the US for any employer
Work Experience
Front End Associate
KJ's Market - Aiken, SC | July 2022 to Present
- Efficiently manage the retrieval of shopping carts and ensure cleanliness and hygiene of restrooms and break rooms to maintain a pleasant environment for fellow associates and customers.
- Clean up spills etc...
Security Guard
Brookdale Carriage Club Providence - Charlotte, NC | October 2003 to May 2022
- Kept a comprehensive understanding of various departments, buildings and access routes.
- Conducted investigations of security-related incidents by interviewing witnesses and gathering evidence to complete reports.
- Ensured the safety and security of property and staff implementing rigorous security protocols.
- Regularly patrolled assigned posts to ensure high visibility and promptly addressed unusual activities.
- Directed employees and visitors to appropriate evacuation areas to manage emergencies.
- Examined doors and windows, verifying proper function and security.
- Operated two-way devices to summon emergency assistance or communicate with staff.
- Patrolled assigned posts by vehicle or foot to maintain visibility and observe unusual activity.
- Monitored entry-exit activity, allowing only authorized personnel to enter facility.
- Provided personal escorts to personnel and visitors upon request.
- Secured exits and entrances at end of operations, controlling access to buildings on 14 acres of land.
- Responded to alarms by investigating and assessing situation.
Instrument Man
Gna Design - Charlotte, NC | December 1997 to October 2002
- Precisely recorded angles and distances using digital electronic Transit for accurate project planning.
- Staked out where roads, buildings, and structures were to be built. Placed offsets where needed.
- Positioned property corners, and chop out property lines, etc...
- Located creeks, edge of woods etc...
- Did topographical surveys on properties for mapping elevations.
Survey Rodman, Survey Instrument Man
Jack R. Christian & Associates - Charlotte, NC | October 1987 to October 1997
- Carried Prism Rod to various locations to locate structures etc...
- Operated a digital electronic Transit to record angles and distances to structures, roads, sewer etc...
- Staked out where roads, buildings, and structures were to be built. Established offsets.
- Determined precise locations for structural elements based on survey data.
- Located creeks, edge of woods etc... Did topographical surveys on properties for mapping elevations.
Cashier
Crown Full Service - Charlotte, NC | January 1984 to September 1987
- Provided efficient and courteous service to customers.
- Processed cash, check and credit cards for customer purchases.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Computed and recorded totals of transactions.
- Provided product information and resolved concerns to assist customers.
Cashier
A&P - Charlotte, NC | October 1982 to December 1983
- Built and maintained positive working relationships with co-workers.
- Provided efficient and courteous service to customers.
- Enforced store safety and cleanliness standards, reducing hazards.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Delivered service excellence through all points of contact.
- Processed cash, check and credit cards for customer purchases.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Helped customers locate merchandise.
- Provided product information and resolved concerns to assist customers.
Education
Olympic High School - Charlotte, NC | August 1980 to June 1982
Finished Grade 9 in Academic
Self-Taught in Web Development and Digital Media
Ongoing studies in consciousness and ancient wisdom traditions
Skills
- Light Maintenance: Fix TV problems, Cable settings, Adjust Heating & Cooling, Install A/C window units when needed.
- With over 30 years of hands-on experience, I have built and upgraded 14 custom computers, starting with a 486/66 MHz system running Windows 3.1 in 1995.
- I've been blessed with good memory especially with people and places.
- Cleaning Experience
